Privacy Policy
PRIVACY STATEMENT
We value and are devoted to our customers and respect their privacy. The personal data that we collect is handled with the utmost care and security.
We reserve the right to modify this privacy policy at any time, so it is important to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy that we consider substantial, we will contact you via methods such as email, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
What information we collect
Provided Information. You may provide us with personally identifiable information, with your consent, during the account registration process for any of the services we offer on our website. This includes your full name, address, email address and digital identifiers such as an IP address or a cookie ID. If you place an order on the OREKE OF LONDON website, we may also collect additional identifiable information such as phone number, billing and delivery address, payment information and purchase history.
Cookies A cookie is a small amount of data sent to your browser from a website and stored on your device as to recognise that device if or when you return to our Services. We use cookies to improve the functionality of our website and to enhance user experience. For example, cookies allow you to see your shopping basket when you come back to our website, without needing to
With your permission, we use personal identifiable information to deliver marketing communications to you via external platforms, such as via email. We will do this to inform you about new products, our services, and events which we think may be of interest to you. If we send you a promotional email, it will include instructions on how to opt out of receiving these marketing communications in the future.
How we share and store your information
Service Providers. Your personal information may be transferred or disclosed to third-party service providers to perform services on our behalf, such as shipping, emailing, fulfilment and payment processing. These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.
Storage and security. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Your rights
Your General Data Protection Regulation (GDPR) rights are detailed below. Some of these are applicable only to specific circumstances and are qualified in several respects by exemptions in data protection legislation.
Access to information: You have a right to request access to the personal information that we hold about you
Right to withdraw consent: With your express consent we process your personal data and at anytime, you have the right to withdraw that consent.
Links. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
By using our website, you (the guest) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the guest) local currency.
Contact us
Please contact us should you have any questions info@orekeoflondon.com.